Multifactor authentication

Identity theft and ransomware attacks are some of the biggest challenges for organiza­tions and enterprises from an IT security perspective. Cybercriminals shamelessly manipulate users in order to access and abuse their login information. Once the attackers have access, they can delete, manipulate, steal or encrypt data. In addition to financial damage, hacked accounts can also result in reputational damage.

The use of multifactor authentication (MFA) is recognized as best practice for protecting digital identities and applications. This requires the user to use another means of authentication in addition to entering a password. Today, MFA is used in practically all areas (e.g., in e-banking, credit card transactions on the Internet, e-government and e-health) and in many organizations. MFA is accepted as "everyday online life" for users.

Customers can better protect themselves and their resources through multi-factor authentication, because in addition to digital identity, multi-factor authentication is also intended to protect internal company data from unauthorized access.

Multifactor authentication improves security by combining different authentication methods and thus protects against identity theft. Unauthorized access due to weak, reused or stolen passwords forms one of the most common causes of successful cyberattacks.

Wherever possible, a single sign-on solution is offered to optimize the number of logins required. This improves the customer experience and increases user acceptance.

MFA will be rolled out in stages to all centrally managed web applications operated by ID. Other applications can be connected to the MFA service if the technical requirements are met. The service is available free of charge to all ETH members who access a corresponding application.

Employees who do not own a smartphone or do not wish to use it for business purposes are provided with an alternative. These are described on the corresponding website:

protected pageSupport page regarding the setup and use of the MFA service

Important information on multifactor authentication:
protected pageSupport page regarding the setup and use of the MFA service

For questions or problems regarding the setup and/or use of MFA:
› ID Service Desk

Questions about setting up multifactor authentication in other applications:

JavaScript has been disabled in your browser