Servix is being replaced
The service platform for event management and services provided by the Campus Services department will be gradually replaced by a new order portal beginning in November 2026. Here you can find out everything you need to know about the transition process.
“With the technically necessary replacement of Servix, we are making our service delivery fit for the future. The new order portal offers us the opportunity to simplify our processes and improve the user experience.”Stephanie Braunwalder, Head of Department Campus Services
Important information
From November, Sevix will be phased out. The Student Helpers and Campus Channels services will be migrated first. Please note the following information regarding the use of these services:
- Orders for 2027 that have already been entered in Servix by 31 July 2026 will be automatically transferred to the new order portal.
- Between 1 August and 27 October 2026, no new orders for 2027 can be entered.
- From 28 October 2026, new orders for 2027 can only be entered via the new order portal.
- Orders for 2026 can still be entered via Servix until 4 December 2026.
- Orders for 2027 that have already been entered in Servix will be automatically transferred to the new order portal.
- From 7 December 2026, orders for 2027 can be entered via the new order portal.
- Orders for 2026 can still be entered via Servix until 4 December 2026.
Updates & Onboarding
Sign up now and select the services for which you would like to receive specific information before the new order portal launches.
Projekt management
The replacement is being supported by the IT services department. Marc Schleusener is acting as co-project manager alongside Daniel Müller, who represents the interests of the Campus Services department and users.
- Development and commissioning of a future-proof order portal based on the Microsoft Power Platform to replace the existing system by mid-2027.
- The new order portal covers the core functionalities of the existing system and creates the technical conditions for gradual expansion.
- Optimisation of core functions with the aim of reducing order processing times and improving the user experience.
- Expansion of the functions offered and service quality through the use of automation solutions from the Microsoft Power Platform.
Current status
08/2026 – Go-live of Student Helpers and Campus Channels is being prepared
07/2026 – The front-end and interfaces to the specialist applications are being tested
06/2026 – Preparations for customer testing begin
05/2026 – Testing and roll-out plans are being finalised
04/2026 – Interfaces to external applications are being set up
03/2026 – The new order portal is being set up (Vue.js)
02/2026 – The backend is being set up (MS Power Platform)
12/2025 – The prototyping phase for the new system has begun
11/2025 – The requirements for the new system have been recorded