ITS Service Desk
The Service Desk is the gateway to IT services.
Incident reports
| Status | Datum | Beschreibung | |
|---|---|---|---|
 | 09.09.2026 15:20 | Login Problem | Details |
Login ProblemWe are currently experiencing problems with our login service for web applications. Applications such as Moodle, MyStudies, ETHIS, etc. are affected. |
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| 07.09.2026 13:37 | The editor on Confluence (https://unlimited.ethz.ch) is broken | Details |
The editor on Confluence (https://unlimited.ethz.ch) is brokenThe editor on Confluence under https://unlimited.ethz.ch is broken since Sunday, 6 September. To fix it an update of Confluence is needed which will be installed on Wednesday, 9 September between 19:00 and 20:00. |
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| 04.09.2026 08:18 | www.print.ethz.ch unavailable until further notice | Details |
www.print.ethz.ch unavailable until further noticeDue to security concerns, the Papercut website under www.print.ethz.ch is unavailable until further notice. |
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 | 04.06.2026 09:45 | Sympa Malfunction | Details |
Sympa MalfunctionThere is a problem with the delivery of Sympa emails to certain providers (e.g., Hotmail). The emails are being marked as spam due to a missing DKIM signature. |
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Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.
Sysstat disruptions can be subscribed to via Sympa.
Opening hours
Hotline
Monday to Thursday
07:30 – 17:30
On Fridays, the hotline closes one hour earlier.
Special closing times & public holidays
Service desk at HG E 11
Monday to Friday
09:30 – 11:00
13:30 – 16:00
Information on how to get here
ITS Service Desk:
Submit a support request to the Service Desk (Smartdesk)