Current Service Notifications

Announcements and information concerning our services.

Fault reports

State	Date	Description
	01.11.2024 12:06	NAS22 storage system partially not accessible	Details
NAS22 storage system partially not accessible There is currently a problem with the connection to the NAS. Connections via SMB (Mac/Windows) are particularly affected. If you have problems with NFS, reconnecting and rebooting may help. Last change: 05.11.2024 13:31
	29.10.2024 09:46	Problem with IT Shop	Details
Problem with IT Shop Due to a server error, paid requests cannot currently be processed in the IT Shop and end in the status 'Failed'. Software products are affected, but also other services such as NAS orders and the lifecycle process in the IT shop. We have currently removed the currently frequently ordered product ‘Adobe CC’ from our offer. Recommendation to affected customers: Please try again at a later date. Last change: 29.10.2024 14:08
	24.09.2024 14:56	DC switch crash swi-dcz1-132-rzy-b65-u	Details
DC switch crash swi-dcz1-132-rzy-b65-u The switch swi-dcz1-132-rzy-b65-u has crashed today at around 14:20 and then again at around 14:40. Currently, it's running stable again. The switch will be replaced. Last change: 30.10.2024 08:13

Fault reports archive

Security

Security archive

Announcements

Start	End	Description
09.11.2024 07:00	09.11.2024 12:00	Maintenance VoIP Phones	Details
Maintenance VoIP Phones Dear ladies and gentlemen, Saturday 9th november 2024 between 7am and 12am will be maintenance work on the telephone server. Affected will be all ETH VoIP phones (including SoftPhone). The VoIP phone service might be interrupted a few minutes during the maintenance. Thank you for your understanding. Regards Frank Lutz Informatikdienste Last change: 04.11.2024 07:15
13.11.2024 19:00	13.11.2024 22:00	Network outage zone ALS router hardware lifecycle	Details
Network outage zone ALS router hardware lifecycle Due to a router hardware lifecycle, there is going to be a network outage in the zone ALS. During the time window we expect an interruption of the data network including telephony and WLAN of approx. 15 minutes. As the MAC address of the default gateway changes, the interruption may be longer for individual clients. Last change: 28.10.2024 09:03
05.11.2024 20:00	05.11.2024 23:00	WiFi upgrade Tuesday, November 5, 2024 from 8:00 pm to 11:00 pm (all ETHZ)	Details
WiFi upgrade Tuesday, November 5, 2024 from 8:00 pm to 11:00 pm (all ETHZ) On Tuesday, November 5, 2024, between 8:00 p.m. and 11:00 p.m., we will upgrade the software of our Wi-Fi infrastructure. There will be interruptions of a few minutes in the individual network zones. The entire ETHZ WLAN infrastructure is affected with the exception of the OCT building, where the upgrade already took place on October 8, 2024. Last change: 24.10.2024 15:39
25.11.2024 19:00	26.11.2024 23:55	NAS12 Spectrum Scale Software Upgrade (Zentrum) from November 25th 7pm to November 26th 11.55 pm	Details
NAS12 Spectrum Scale Software Upgrade (Zentrum) from November 25th 7pm to November 26th 11.55 pm On the Spectrum Scale system (NAS12) at the Zentrum location we are planning a software update on the access servers (CES) from 25.11.2024 at 7 pm to 26.11.2024 at 11:55 pm. This action is part of a regular update. All actions that could be critical for the availability of the NAS service will only be carried out after 7 pm. Last change: 11.10.2024 12:18
04.11.2024 19:00	05.11.2024 23:55	NAS22 Spectrum Scale Software Upgrade (Hönggerberg) from November 4th 7pm to November 5th 11.55 pm	Details
NAS22 Spectrum Scale Software Upgrade (Hönggerberg) from November 4th 7pm to November 5th 11.55 pm On the Spectrum Scale system (NAS22) at the Hönggerberg location we are planning a software update on the access servers (CES) from 04.11.2024 at 7 pm to 05.11.2024 at 11:55 pm. This action is part of a regular update. All actions that could be critical for the availability of the NAS service will only be carried out after 7 pm. Last change: 21.10.2024 11:18
18.11.2024 19:00	21.11.2024 17:00	NAS12 Backend Storage Update (Zentrum) from November 18th at 7 pm to November 21st at 5 pm	Details
NAS12 Backend Storage Update (Zentrum) from November 18th at 7 pm to November 21st at 5 pm On the Spectrum Scale system (NAS12) at the Zentrum location, a software update of the backend storage systems is planed from 18.11.2024 at 7 pm to 21.11.2024 5 pm. This action is part of a regular update. In principle, this update should be without interruptions for the NAS Service. All actions that could be critical for the availability of the NAS service will only be carried out after 8 pm. Last change: 11.10.2024 12:06

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