Old fault reports

Disturbance on swi-std-f9-4-a

Due tue an issue on the swi-std-f9-4-a, there will be connection interruptions on Monday 24.08.2026 between 07:15 and 08:00 am during troubleshooting.
This will affect all network, wifi and telephone connections in STD/F.
Update 24.08. 07:46:
The issue is narrowed down and we will monitor the situation over the next days. No more user impact expected.

Last change: 24.08.2026 07:46

IPTV-Service currently down

The IPTV service (multicast on the network) is currently unavailable.  
This is due to a device malfunction. Unfortunately, the service will not resume until around the end of August due to long delivery times.

Last change: 20.08.2026 12:48

Switch outage HPT floor G

The switch swi-hpt-g2-3-b has gone offline. We're investigating the issue, UPDATE: The switch is back online.

Last change: 31.07.2026 17:15

Multimedia Rental Shop

The multimedia lending service is currently available on a limited basis.
Due to a technical issue, please contact us via email. Loans are currently only possible under certain conditions and with sufficient advance notice. We are working to resolve the issue and appreciate your understanding.

Last change: 28.07.2026 13:10

polybox down

Dear colleagues,
The maintenance work that started yesterday is taking longer than expected due to an extended upgrade process.
As a result, the polybox service is currently unavailable and cannot be used.
 

Last change: 22.07.2026 15:36

ethz.ch website unavailable

Currently, the WCMS (AEM) websites are unavailable, and as a result, the ETH website is also down. The servers themselves are operational, but traffic is not getting through. We are investigating the issue.

Last change: 14.07.2026 14:06

Scan to Mail is currently not working

Scan to Mail is currently not working. The team responsible is working on a solution to the problem.

Last change: 03.07.2026 12:42

GitLab is unavailable or very slow

GitLab is currently unavailable or running very slowly. We are working hard to resolve the issue.

Last change: 14.07.2026 14:04

Euler service degraded due to power outage at CSCS

Shortly after midnight, a power outage in the CSCS datacenter brought down most of the compute nodes of Euler. All jobs running on these nodes have been terminated.

The cluster’s storage systems and login nodes (all protected by UPS) have NOT been affected by this outage. You can login and access your files normally.

The Euler team is busy bringing up and testing all affected compute nodes. We expect that Euler will be fully operational again in a few hours.

Please follow this link for regular updates: https://docs.hpc.ethz.ch/news/2026-06-12-Power-incident

Last change: 12.06.2026 14:16

swi-dcz1-150-rzy-b65-u reboot required

Due to an issue in the configuration state, the datacenter switch swi-dcz1-150-rzy-b65-u will be rebooted tomorrow, 9. June 2026 at 07:00. Systems, which are not connected redundantly to the v-switch, will experience an interruption of about 15 minutes.
UPDATE: The issue is resolved.

Last change: 09.06.2026 07:15

Microsoft 365 Licenses

We are currently out of M365 A5 licenses (Microsoft Cloud Subscription), but they have already been ordered and should arrive tomorrow. Therefore, it is not possible at this time to purchase MS Cloud Subscriptions or modify cloud subscriptions in the IT Shop. We will notify you as soon as the licenses are available again.

Last change: 16.06.2026 10:10

Performance issues with GitLab

We are experiencing performance issues with GitLab. 
We are working to restore service as soon as possible.

Last change: 14.07.2026 14:06

swi-dcz1-150-rzy-b65-v reboot required again

Due to an ongoing issue on the datacenter switch swi-dcz1-150-rzy-b65-v, we'll need to reboot it again tomorrow, 27. May, at 07:00. Systems, which are not connected redundantly to the u-switch, will experience an interruption of about 15 minutes.
 UPDATE: The problem has now been resolved.

Last change: 27.05.2026 07:16

(INFO) Redhat boot partition to small when updating to RedHat 9.8!

Dear Colleagues,

We have identified the following issue:

When updating Red Hat systems to version 9.8, the existing /boot partition may become too small due to newer core packages.

This can cause the system to fail to boot properly after the update, requiring significant effort to restore it.

The issue has been observed on systems with a 1 GB /boot partition.

If you want to play it safe, we therefore recommend enlarging the /boot partition before updating to 9.8, creating a snapshot, and only then updating the system.

It is also possible that the update will work without issues even with a 1 GB /boot partition. However, the behavior appears to depend on the specific system and the installed packages.
 

Last change: 21.05.2026 13:35

swi-dcz1-150-rzy-b65-v reboot required

Due to an issue in the configuration state, the datacenter switch swi-dcz1-150-rzy-b65-v will be rebooted tomorrow at 07:00. Systems, which are not connected redundantly to the u-switch, will experience an interruption of about 15 minutes.

Last change: 21.05.2026 09:38

Network entry, landing page and other services are temporarily unavailable.

Several network services are currently unavailable.
We suspect a database crash.
We are working to resolve the issue.

Last change: 13.05.2026 08:16

Login in ETH mail on Android

 
Due to the deactivation of Exchange ActiveSync lower then version 16.1 the access to the ETH mail is no longer possible via Android mail apps, if they don’t support Exchange ActiveSync version 16.1 or higher.
The Oulook App for Android can be used as workaround.

Last change: 14.07.2026 14:06

SoftFactors is currently unavailable.

SoftFactors is currently unavailable.
The issue is a database outage at the provider's end.
    

Last change: 15.05.2026 07:33

Problem gitlab.ethz.ch

The gitlab.ethz.ch service is currently experiencing severe performance issues. This is due to extremely high CPU usage.

Last change: 06.05.2026 16:40

Problem Webprint

We are currently experiencing issues with the Webprint service.

Last change: 06.05.2026 15:52

Voicemail failure

Due to a communication issue with the Microsoft Cloud, voicemail is currently unavailable.

Last change: 23.04.2026 17:44

swi-dccx-121-cab-d53-v defect

The switch has a hardware issue and will be replaced. UPDATE: The defective switch has been replaced.

Last change: 31.03.2026 09:24

RHN Service: Störung bei updates RHEL9 id-sat-prd-02

Aufgrund einer fehlenden Packeteabhängigkeit können aktuell auf einigen RHEL9 Systemen keine Updates eingespielt werden. Ein Paket (python-unversioned-command-3.9.25-3.el9_7.1) welches eine zwingende Dependency ist, wird nicht von Redhat in der geforderten Version auf unser Satellite id-sat-prd-02 gesynct. Wird sind mit dem Hersteller im Kontakt und könnten, falls dies länger andauert, einen Workaround scharf schalten.

Last change: 13.03.2026 08:24

Restarting swi-dcz2-122-hci-c255-v/u March 5th, 2026, at 7:00 AM

Following the software update of the switches for network zone DCZ2 on March 3rd, a bug on switch swi-dcz2-122-hci-c255-v has occurred. Therefore, we will restart this switch tomorrow, Thursday, March 5th, 2026, at 7:00 AM. Once this restart is successfully completed, we will also restart its VPC partner, swi-dcz2-121-hci-c255-u.

Last change: 05.03.2026 07:54

IT Shop unavailable

The IT Shop has been unavailable since approximately 11:30 a.m. due to a technical problem. The problem is being worked on. We are currently trying to get the shop back online as quickly as possible!

Last change: 03.03.2026 13:17

The Frühbühl network is down

Update 2:34 PM
It was a planned power outage; the information didn't reach us.
* We are still experiencing an unknown network outage in Frühbühl. We are contacting the provider to locate the source of the problem.

Last change: 26.02.2026 16:48

AEM Backend

The login into the AEM Backend is not possible at the moment.

Last change: 23.02.2026 11:01

IT shop unavailable

The IT Shop is currently unavailable.

Last change: 29.01.2026 16:13

Network outage in building CHN due to water damage

Update 12:53:
"The fault has been resolved except for the swi-chn-ga10-2-a. A temporary solution needs to be installed by an electrician for the swi-chn-g10-2-a switch. This should be completed by approximately 3 PM."
Due to water damage in the CHN building, a large part of the network in CHN is down.
The duration of the outage is currently unknown.
The following switches are down:
swi-chn-c54-1-a,
swi-chn-d64-a,
swi-chn-f58-a,
swi-chn-g10-2-a,
swi-chn-l15-a,
swi-chn-n15-a,
swi-chn-q18-a

Last change: 26.01.2026 15:29

Mail archive currently unavailable.

Due to technical problems, the mail archive is unfortunately currently unavailable to users.
 

Last change: 05.01.2026 09:48

Login on ETH printers not possible

The login on ETH printers is not possible at the moment. The following error is displayed: "This device is not licensed".

Last change: 11.12.2025 11:21

Problems with DFS paths (NAS)

Update 14/12/25 8:30 p.m.: We have been able to restore part of the system. Group shares (\\d.ethz.ch\groups) are available again.
Personal user shares (\\d.ethz.ch\users) are still unavailable.
Update 13.12.25 4:30 p.m.: Status unchanged, we are continuing to work with the manufacturer on a solution.
Update 12/12/25 2:30 p.m.: The problem persists. We are working with the manufacturer to analyze and resolve the issue as a matter of high priority. Unfortunately, we cannot say when the problem will be solved.
 
The following DFS paths are not reachable at the moment and cannot be accessed via NAS.
\\d.ethz.ch\groups
\\d.ethz.ch\users
\\d.ethz.ch\sys

Last change: 17.12.2025 11:21

Personen-CV-sites and Personensuche

Personen-CV-sites and Personensuche are not working correctly on AEM websites at the moment.

Last change: 05.12.2025 08:38

Login AEM Backend

The login into the AEM backend is not possible at the moment.

Last change: 04.12.2025 09:12

swi-cla-j12-a is defective

The switch swi-cla-j12-a is defective. The network in this area is currently down.
 
We are in the process of replacing the switch.

Last change: 24.11.2025 17:45

Print Service Outage

We are currently experiencing an outage of the print services.
Affected services: Printing via card-hp and card-stud, scanning, copying.
Direct printing is not affected by the outage.

Last change: 24.11.2025 10:35

MSSQL databases not accessible

Some database servers in the shared MSSQL environment are experiencing an authentication problem. The affected databases are inaccessible. We are working to resolve the issue.

Last change: 03.12.2025 15:54

IT Shop Prepay Problem

At the moment, it is not possible to top up credit.

Last change: 19.11.2025 14:55

No issuance of machine certificates for AD-joined Windows.

At the moment, machine certificates cannot be obtained from AD-joined Windows devices.
Certificates that have already been obtained will continue to work.
 
Email and TLS/SSL certificates are not affected. Machine certificates for Mac and Linux are also not affected.

Last change: 21.11.2025 10:19

ETH printing service for students, including Webprint

Problem with the print server for students piastud01.
This affects all print services for students, from web printing and directly from applications.

The print service for employees is not affected.

Last change: 17.11.2025 11:33

Webcenter (IAM) currently unavailable

IAM Webcenter is currently unavailable due to a Windows update. We are working to resolve the issue.

Last change: 13.11.2025 15:22

Problems with NAS22

We have problems with NAS22 at the moment.

Last change: 13.11.2025 13:03

Confluence and login

Following the latest Confluence security update, a plugin for license and user management is no longer working.
Many users are therefore unable to log in and must be manually added to a group. If you require access, please contact the Service Desk at servicedesk@id.ethz.ch, providing your username.

Last change: 06.11.2025 09:42

"Modify NAS Share" currently unavailable in the IT Shop.

The IT Shop request offering "Modify NAS Share" is currently unavailable due to a technical issue. The problem is being worked on, and efforts are underway to make the offering available again as soon as possible.

Last change: 23.10.2025 15:35

IAM Webcenter (password.ethz.ch) not reachable

IAM Webcenter (password.ethz.ch) not reachable at the moment.

Last change: 22.10.2025 10:49

Google Workspace Subscription

The Google Workspace Subscription is not available in the IT Shop at the moment.

Last change: 16.10.2025 09:40

Polybox Down

Hello Everyone
Polybox is currently down.
We are working on it.

Last change: 07.10.2025 09:48

IT shop not available

The IT Shop has been unavailable since approx. 12:30 due to a technical problem. The problem is being resolved. We are currently trying to get the store back online as soon as possible!

Last change: 02.10.2025 14:04

Network interruption swi-glc-f32-6-a

Update: 09/29/25 1:40 PM
The switch is temporarily back online via copper. It is expected to be patched back to the original fiber optic connection tomorrow, Tuesday.
 
"During the installation of fiber optic cabling in the GLC building, the existing fiber optic cables of the swi-glc-f32-6-a were damaged. As a result of this damage, the swi-glc-f32-6-a is currently offline.
We are working on temporarily resolving the issue as quickly as possible."

Last change: 01.10.2025 07:09

Confluence (unlimited.ethz.ch) is currently very slow or unavailable.

Confluence (unlimited.ethz.ch) is currently very slow or unavailable. The relevant team is working to resolve the issue.

Last change: 29.09.2025 11:36

AEM Backend down

The AEM backend is currently unavailable.

Last change: 24.09.2025 10:21

Network issue resulting in a firewall module crash

Network issue resulting in a firewall module crash
We are working on resolving the issue
Individual VPZs are affected

Last change: 19.09.2025 11:07

Passwort and MFA reset

We are currently experiencing performance issues with our DiriX Identity Web Center (https://passwort.ethz.ch). This may result in delays when resetting passwords and/or MFA. We apologize for any inconvenience and are working to resolve the issue.

Last change: 17.09.2025 14:00

Adobe Sign - signature request is not working

We are currently experiencing a service outage with Adobe Sign.
The sending of documents for signature request is not working.
 
The technicians are already trying to find the problem.

Last change: 10.09.2025 14:33

Eduroam login outside ETH

At present, it is not possible to log in to eduroam at non-ETH institutions via an ETH account.

Last change: 08.09.2025 15:02

Netzwerkstörung im HCI swi-hci-d413-a Austausch eines defekten Geräts

Dear Customers,
A defect has occurred in one of our network devices swi-hci-d413-a. Therefore, this device needs to be replaced. Currently, 48 connections running through this switch are affected.
We are already working at full speed to resolve the issue and will carry out the replacement as quickly as possible. In the meantime, there may be some restrictions in availability.
 
We kindly ask for your understanding and apologize for the inconvenience.

Last change: 03.09.2025 08:33

Firewall ASA 1 in LEE has crashed

Firewall ASA 1 in LEE has crashed, we are working on fixing the problem

Last change: 02.09.2025 17:17

Storage problems NAS and polybox

We are currently experiencing problems with our NAS (storage). Those responsible have been informed and are already working on a solution. Unfortunately, I cannot provide any further information regarding the duration of the disruption.  We apologize for any inconvenience.

Last change: 29.08.2025 12:33

Disruption to various services

Due to a network problem, various ID services are currently unavailable.

Last change: 29.08.2025 07:32

Confluence not reachable

Confluence (https://unlimited.ethz.ch/) is currently only accessible to a limited extent.

Last change: 03.09.2025 14:39

IAM Web Services Malfunction

There are currently disruptions to the IAM web services. We are working to resolve the issue.

Last change: 15.08.2025 10:48

Jira Service Unavailable

 
The Jira service is currently down and not accessible to users.
 

Last change: 14.08.2025 08:56

Connection to BEA (Baden) interrupted

Following construction work the link to Baden (building BEA) ist interrupted. Time to fix currently unknown

Last change: 25.08.2025 14:42

problem with proxy

We currently have a problem with proxy connections. We are in the process of solving the problem.

Last change: 12.08.2025 10:18

Polybox malfunction

There is currently a problem with Polybox. Users are experiencing login issues with the following error message:

Internal Server Error

The server has encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error occurs repeatedly. Please include the following technical details in your report.
Further details can be found in the server log.
Even when working within Polybox, you get the error message: Internal Server Error
The Polybox team is working to resolve the issue.

Last change: 28.07.2025 15:55

Critical Security Vulnerability in Microsoft SharePoint On-Prem 2016 – Service Shut Down

 
Due to a recently identified, highly critical security vulnerability in Microsoft SharePoint On-Prem 2016, we have proactively shut down the affected SharePoint service (On-Prem, not Cloud) as a precautionary measure.
 

Last change: 22.07.2025 13:45

swi-etf-d2-2-a&b are down

Update 10:25 a.m.:
The switches have been temporarily reconnected until the fiber optic connection is properly spliced.
Due to a cable cut by external technicians, the two floor switches in the ETF/D2.2 are down.
​Our installation team is on its way to resolve the issue as quickly as possible.

Last change: 17.07.2025 07:48

ERROR: No purchase of DigiCert mail certificates

At the moment, no new mail certificates can be obtained from DigiCert.
Certificates already obtained and stored in our PKI can still be downloaded.

Machine certificates and TLS/SSL certificates are not affected.

Last change: 18.07.2025 07:29

Mail disruption in the cloud

Due to a malfunction on the part of Microsoft, Mail is currently only available to a limited extent.

Last change: 11.07.2025 08:21

Problems with Gitlab

We are experiencing performance problems with our Gitlab.

Last change: 03.07.2025 14:48

Corerouter down during power outage in the City

Due to the power outage in the city yesterday evening were several access switches down.
Also a core router was affected, because the power supply connected to the USV, went defect.

Last change: 02.07.2025 09:05

Confluence not reachable

Confluence (https://unlimited.ethz.ch/) is not reachable at the moment.

Last change: 13.06.2025 15:35

Network problem in HPR after power outage

Update:
Switch is defective and will be replaced after 2 p.m.
**
We've been experiencing network issues on the swi-hpr-c89-a since this morning's power outage. The switch is being rebooted.
**

Last change: 04.06.2025 15:07

Power outage Hönggerberg

At around 8:10 there's been a large scale power outage on the Hönggerberg campus. The data network in the access was also affected. UPDATE: All switches are back online.

Last change: 04.06.2025 08:27

2 switches down in DFA

The switches swi-dfa-e223-a and swi-dfa-e296-a are currently offline, due to maintenance work on the UPS. UPDATE: swi-dfa-e223-a back online. UPDATE: both switches are online again.

Last change: 03.06.2025 16:10

Problem IT Shop

At the moment it is not possible to order software in the IT Shop.

Last change: 02.06.2025 14:08

NAS22 fault

There is currently a problem with the NAS22, as only one access node (CES) is currently handling the NFS load.
We are working on a solution.

Last change: 02.06.2025 10:06

Isolated switch outages City (power outage)

Today at about 17:20 individual swicthes accross multiple zones in the city have rebooted. The cause was a power related issue (reported by EWZ). Currently all switches are online again.

Last change: 22.05.2025 17:48

Servix is currently down

Servix is currently not available (all instances).  We are working on a solution.

Last change: 22.05.2025 12:30

Various applications were unavailable.

Due to a disruption in the Kubernetes cluster, some applications such as DGM, Cookpit, and others were unavailable.
The disruption has now been resolved.

Last change: 14.05.2025 13:34

No login possible in Confluence and Jira

Unfortunately, it is currently not possible to log in to Confluence (unlimited.ethz.ch) and Jira (jira.ethz.ch).
We are working on a solution.

Last change: 08.05.2025 13:13

Confluence not reachable

Confluence (https://unlimited.ethz.ch/) is not reachable at the moment.

Last change: 14.04.2025 14:57

polybox down

Unfortunately, we have problems with the polybox.

Last change: 01.04.2025 08:35

ETH network password change does not work

Currently, the IAM Web Center does not allow you to change the ETH network password for the Radius target system.

Last change: 27.03.2025 13:36

ETH webpages not reachable

ETH websites, that are hosted on AEM, are not reachable at the moment.

Last change: 26.03.2025 08:48

IAM fault - no MFA possible

 
Currently iam is not available, MFA is also affected

Last change: 14.03.2025 10:42

Siemens NX Server Problem

There are currently problems with the license server for Siemens NX.

Last change: 12.03.2025 11:14

Adobe Sign - Logging in sometimes does not work or the connection is interrupted

We are currently experiencing a service outage with Adobe Sign.
Logging in to Adobe Sign is currently partially not working or the connection is interrupted.
 
The technicians are already trying to find the problem.

Last change: 11.03.2025 16:45

student chat out of order

The service on studentchat.ethz.ch is currently out of service. We are in the process of solving the problem.

Last change: 17.03.2025 14:27

Microsoft Cloud Subscription

At the moment, no new Microsoft Cloud subscriptions can be purchased in the IT Shop.

Last change: 07.03.2025 10:58

Wifi outage

The ETH WLAN (eth, eth-5 and eduroam) is down at all locations. - UPDATE: Since around 09:45 the WLAN is functional again.

Last change: 20.02.2025 09:57

Licenseserver not reachable

The ETH licence servers are currently unavailable. This affects Matlab, Mathematica and Remote Desktop licences, among others. Also affected is Citrix.

Last change: 17.02.2025 10:48

network failure swi-hpr-e87-a

We had to reboot the swi-hpr-e87-a due to a malfunction

Last change: 13.02.2025 12:21

Issue with sending mails to a sympa list

At the moment there are issues with sending e-mails to sympa lists.

Last change: 07.02.2025 11:28

Automatic setup of telephone connections not possible

Currently, no new telephone connections can be set up. We are working with the manufacturer to find a solution to the problem.

New connections on all systems and migration orders to the softphone are affected.

The functionality of the “Telephony” and “Softphone Telephony” services is not affected.

Last change: 31.01.2025 15:01

Problems with NAS12

NAS12 is not reachable at the moment.

Last change: 16.01.2025 15:43

Confluence not reachable

Confluence (https://unlimited.ethz.ch/) is not reachable at the moment.

Last change: 16.01.2025 08:51

Network oiutage Bedretto

The connection to Bedretto BRA is currently down. This is due to an issue at the provider.

Last change: 17.01.2025 19:38

Login IAM Webcenter

It is currently not possible to log in to the IAM Webcenter (password.ethz.ch). We are working on a solution.

Last change: 15.01.2025 14:53

Malfunction phones basel

The phone numbers in basel can currently not be reached from extern.

Last change: 10.01.2025 08:43

Malfunction on the swi-mm-c87-2-a

We currently have an unknown error on the swi-mm-c87-2-a.
We are interested in identifying and fixing the error.

Last change: 17.01.2025 19:39

MFA Reset

Reseting MFA is not possible for some users at the moment. 

Last change: 13.01.2025 07:48

NAS22 Problem

Dear NAS22 customers

It's Friday again and unfortunately the problems are showing up earlier today.
The first users are already affected.
In the course of the next hour we will restart the protocol nodes (CES) after the dump files have been generated.
This will cause a service interruption for SMB and NFS of approx. 2 minutes.
Please finalize important documents.
 

Last change: 03.01.2025 12:43

Swisscom has a major cable damage so Bedretto is offline

Swisscom has a major cable damage so Bedretto is offline

Last change: 19.12.2024 10:46

Login PKI portal

The login on the certificate management (pki-portal.ethz.ch) is not possible at the moment.

Last change: 05.12.2024 14:58

Problems NAS

Currently there are sporadic performance problems with NAS22.
We are working hard on a solution.
 
 

Last change: 06.12.2024 08:36

location DFA offline

The connection to the location DFA/DFB (Dübendorf) is currently severed. We suspect there's a problem after planned maintenance by the provider. We are in contact with the provider. UPDATE: The provider has resolved the issue.

Last change: 03.12.2024 16:35

Malfunction NAS

Currently there problems on NAS22.
We are working hard to find a solution.

Last change: 03.12.2024 13:11

IAM (password.ethz.ch) is not reachable at the moment.

Login into IAM is not possible

Last change: 19.11.2024 14:16

Adobe Sign - signature request is not working

We are currently experiencing a service outage with Adobe Sign.
The sending of documents for signature request is not working.
 
The technicians are already trying to find the problem.

Last change: 12.11.2024 18:37

ETH's Google Workspace storage is full.

The ETH Google Workspace is full. The problem was escalated to Google shortly after it occurred and Google is working on a solution. No data has been lost, but data can be read and downloaded. Unfortunately, it is not possible to save data until the problem has been resolved.

Last change: 13.11.2024 16:27

Malfunction in the NAS storage system

There is currently a problem with the connection to the NAS. In particular, connections via SMB (Mac/Windows) are affected. We are working with the manufacturer to find a solution as quickly as possible.

Last change: 06.11.2024 13:42

Problem with IT Shop

Due to a server error, paid requests cannot currently be processed in the IT Shop and end in the status 'Failed'. Software products are affected, but also other services such as NAS orders and the lifecycle process in the IT shop. We have currently removed the currently frequently ordered product ‘Adobe CC’ from our offer. Recommendation to affected customers: Please try again at a later date.

Last change: 29.10.2024 14:08

Staffnet websites not reachable

The Staffnet webpages of ETH (https://ethz.ch/staffnet/de.html) are not reachable at the moment.

Last change: 24.10.2024 16:15

Confluence not reachable

Confluence (unlimited.ethz.ch) is not reachable at the moment.

Last change: 21.10.2024 15:51

Loginproblems from external

The ETH ADFS login page is currently not accessible from external networks. This affects, among other things, the login to webmail and cloud services.

Last change: 08.10.2024 14:17

Störung AAI

It is currently not possible to log in to various applications via AAI. Among others, Mystudies and Moodle are affected.

Last change: 07.10.2024 11:05

Notification: Partial Network Outage in Building CHN Due to Power Interruption

We would like to inform you that there is currently a partial network outage in Building CHN. The affected device is swi-chn-l15-a. The cause is a power interruption, the exact details of which we are currently investigating. A technician is already on the way to the site to resolve the issue as quickly as possible.
We apologize for any inconvenience and thank you for your understanding.

Last change: 04.10.2024 15:13

Event calendar currently out of order

The event calendar on the web, in the ETH app and on the screens in the buildings are currently not working. We are working on fixing the problem.

Last change: 08.10.2024 09:14

Network issues staff-net, student-net

Currently there are occasional network connectivity issues in the staff-net and student-net. Affected are connections by wire, wireless but also VPN. We are investigating the issue. UPDATE: The issue should be resolved since 09:30.

Last change: 08.10.2024 09:14

IT shop out of order

Der IT Shop arbeitet neu eingegangene Bestellungen nicht mehr ab und ist deshalb zur Zeit offline. Es sind keine Bestellungen möglich im Moment! Wir arbeiten daran den Fehler rasch möglichst zu beheben.
 

Last change: 08.10.2024 09:14

Parallels Software License Renewal

Die Verlängerung der Lizenz ist in die Wege geleitet, leider hat die Firma noch nicht reagiert. Die User müssen nichts unternehmen, die Meldung sollte  in den nächsten Tagen verschwinden.
Note: Für Personen welche die Parallels Lizenz über den IT Shop bestellt haben.

Last change: 08.10.2024 09:14

Network outage Cx

There's currently an outage of the datanetwork in the building zone Cx. Affected are wired, wireless and telefony. We're currently investigating the issue. UPDATE: The network is available again. Cause was a power outage due to construction work.

Last change: 02.10.2024 19:24

DC switch crash swi-dcz1-132-rzy-b65-u

The switch swi-dcz1-132-rzy-b65-u has crashed today at around 14:20 and then again at around 14:40. Currently, it's running stable again. The switch will be replaced.

Last change: 30.10.2024 08:13

No purchase of DigiCert mail certificates

At the moment, no new mail certificates can be obtained from DigiCert Certificates already obtained and stored in our PKI can still be downloaded.
 
Machine certificates and TLS/SSL certificates are not affected.

Last change: 25.09.2024 16:37