Conditions for tours with ETH Zurich Tours
When booking a tour at the ETH Zurich and events of the exhibition space extract, the following booking conditions apply, particularly in relation to cancellations and no-shows. By confirming your booking, you accept these conditions. (ETH Zurich, October 2024)
Booking enquiries
Groups of 6 to 25 people may request individual dates for booking a themed tour. The lead time is four weeks.
Costs
All prices are in Swiss francs (CHF) including VAT.
Offers | Price |
|---|---|
| Public Tours | free of charge |
| Themed Tour, 60 min. | CHF 10/person CHF 250/group CHF 125/school class |
| Themed Tour, 90 min. | CHF 15/person CHF 300/group CHF 150/school class |
| Themed Tour «Globis Astronautenschule», 90 min. | CHF 10/child CHF 300/children's group CHF 150/school class |
| Themed Tour «Globis Waldlabor», 180 min. | CHF 250/school class |
| Special Tours | on request |
| extract Tours, 60 min. | CHF 250/group (up to 15 Pax) |
| extract school class visit (workshop) | CHF 125/school class (up to 25 pupils) |
Execution
Please note that for Themed Tours with a fixed date and bookable for individuals to take place, a minimum number of 5 participants are required. You will be informed in advance of the tour.
Lateness, cancellation, no-show
Please note that booked tours cannot be extended if you arrive too late.
- If a cancellation is received from the booking contract partner up to two working days (not including Sat/Sun) before the booked date: cost refund of 100% (payment by credit card or TWINT).
- If a cancellation is received from the booking contract partner less than two working days before the booked date: no cost refund.
- Cancellations have to be in written form to tours@services.ethz.ch.
Special requests are defined as closed group bookings of 10 or more people on individual dates.
- Cancellation more than 2 months prior to date of tour: 50% refund of costs
- Cancellation 1-2 months prior to date of tour: 25% refund of costs
- Cancellation less than 1 month prior to date of tour: no refund
- Cancellations have to be in written form tours@services.ethz.ch.
Abortion or interruption of a tour
The tour can be aborted if the guide's instructions are not followed or if a member of the group suffers a medical emergency.
Insurance and exclusion of liability
- Participants are responsible for taking out their own insurance cover.
- The ETH's liability (for accident etc.) is excluded.
- Parents are liable for their children to the extent of their due diligence obligation.
- The public tours are not suitable for children. For participation a minimum age of 12 years is required.
- Participants are obliged to strictly comply with the instructions of the leader.
- If this is not done, the guide/expert is authorised to immediately exclude the participant from the tour and/or to abort the event. The participant in question will not be entitled to a (partial) refund of the event costs.
- Participants are obliged to inform the guide of their own accord of any risks pertaining to their person, such as physical or mental impairments.
- When doing tours, ETH Zurich Tours does not accept any liability for property of any kind that is deposited or stored by participants.