ISC – Info + Service Center
The buildings at ETH Zurich are divided into nine building areas. The Info + Service Centre staff in your building area are there to support you.
Key management
We are happy to help with questions related to keys: we organise issuing or returning keys, the procedure for lost keys, ordering keys, day access keys, etc.
Electronic access and card validation
Do you need to validate your ETH card, or do you need entry to a building using your ETH card? The ISC will help.
Lost and Found
Have you lost or found something? They will help you at the nearest ISC.
Lending multimedia material
Any multimedia material you have ordered can be collected from and returned to the ISC.
Reporting faults
Have you detected an infrastructural fault in an ETH building? You can report this either via the reporting portal or at the ISC.
Contact details of the building areas Zentrum campus:
Special building opening hours during holidays: Academic calendar
- Download vertical_align_bottom Flyer/leaflet, building area HG (PDF, 767 KB)
- Download vertical_align_bottom Detailed information, building area HG (PDF, 204 KB)
- Download vertical_align_bottom Anlieferung Hauptgebäude (PDF, 454 KB)
- Download vertical_align_bottom Inventarliste Hauptgebäude (PDF, 1.3 MB)
- Download vertical_align_bottom Informationen zur Nutzung der Polyterrasse (PDF, 1.2 MB)
- chevron_right Order form "Registration Desk HG" (event furniture)
Contact details of the building areas Hönggerberg campus:
Facility Management HC
Building HCI, Vladimir-Prelog-Weg 1-5/10, 8093 Zürich
Tel.: +41 44 633 40 99 (Monday - Friday 06.00 - 18.00)
Fax: +41 44 633 12 80
Email:
Facility Management HI
Building HIL, Stefano-Franscini-Platz 5, 8093 Zürich
Tel.: +41 44 633 24 35 (Monday - Friday, 07.00 - 17.00)
Fax: +41 44 633 10 28
Email:
Facility Management HP
Building HPV, Robert-Gnehm-Weg 15, 8093 Zürich
Tel.: +41 44 633 24 30 (Monday - Friday, 06.30 - 17.45)
Fax: +41 44 633 10 86
Email:
Contact details of the building areas of the external sites:
Octavo Oerlikon reception/ISC
Building OCT
Binzmühlestrasse 130, 8092 Zürich
Tel.: +41 44 633 21 05 (Monday - Friday 07.00-17.00)
Email:
Opening hours reception/ISC:
Monday - Friday 07.00 - 17.00
Basel location
Reception/ISC BSS
Klingelbergstrasse 48, 4056 Basel
Tel.: +41 61 387 34 49 (Monday - Friday, 7:00-12:00, 13:00-17:00)
Email:
Opening hours reception/ISC
Monday - Friday 07.00 - 17.00
Contact
Building OCT
Binzmühlestrasse 130, 8092 Zürich
Tel.: +41 44 633 21 05
Email: